Tag Switch Action
Use this action to execute operations based on the existence of a specific tag. You can, for example, change the conversation flow redirecting the user to a different interaction.
The action uses the following settings:
Setting | Description | |
Tag Name | The name of the tag that will be checked by the action | ⛔ |
Criteria | The type of criteria that will be used | ⛔ |
The Tag Name field will list only tags that have been defined inside the chatbot design using a Set Tag Action.
On Condition Met. This action will trigger any child operation as the condition set by criteria is met.
This action does not produce any variable.
Channel specific availability follows the table below:
Channel | Availability |
Facebook | Fully Available. |
WhatsApp | Fully Available. |
Telegram | Fully Available. |
Web | Fully Available. |
Alexa | Fully Available. |
Google Assistant | Fully Available. |
Slack | Fully Available. |
API | Fully Available. |
This action can be used only inside interactions and not as child of other actions.
Last modified 8mo ago