Dialogflow Detection Action

This action will parse any user text through Dialogflow engine. The conversation will not hold as a direct input. This action will trigger whenever the user text matches the configured intent.

Settings

The action uses the following settings:

Setting	Description	Parsed
API Version	Choose either V1 or V2, depending on the version of your Dialogflow Agent.	⛔
API Access Token	The API Token required to integrate your Version 1 Dialogflow Agent or the full Google Auth Json authorization file contents.	✅
Project Id	The Dialogflow Project Id	✅
Language	The language of your agent. Make sure to select the same language you've configured on your agent.	✅
Intent Name	The full name of the intent that will trigger this action. Use an asterisk (*) to trigger on any intent	✅
Detection Confidence	The minimum confidence required to trigger this action	⛔
Display intent reply in chat	If enabled, Xenioo will display a message bubble witht the text you've specified as possible intent reply on Dialogflow.	⛔

Remarks

When used inside an interaction or behavior, this action is not blocking. The conversation is not halted and the user can continue freely. If you want to stop the user until the question requirements have been met, you can use the Dialogflow Input action.

Use * (asterisk) in the Intent Name field to catch any DialogFlow intent instead of a specific one.

This action is optimized to use Dialogflow only once per user input. Even using multiple Dialogflow Detection actions will result in a single Dialogflow API Call. Every Dialogflow API call will count as an additional chatbot message.

The Language field is fully parsed to be dynamic so you can set your Dialogflow language dynamically at runtime.

Any integration issue that Xenioo encounters during Dialogflow calls can be found inside each conversation Execution Diagram or inside the chatbot preview Execution Diagram.

Trigger

On Intent Detected. This action will trigger any child operation as soon as the user input is matching the selected intent with at least the specified confidence.

Variables

This action produces the following variables after being triggered:

Variable	Description
df_detected_action	The action detected during last input
df_detected_intent	The intent detected during last input
df_reply	The intent reply received by Dialogflow

Every entity specified in the detected expression will be translated to a runtime variable named after the entity name.

Availability

Channel specific availability follows the table below:

Channel	Availability
Facebook	Fully Available.
WhatsApp	Fully Available.
Telegram	Fully Available.
Web	Fully Available.
Alexa	Not Available. Out of AI Detection is not supported inside skills.
Google Assistant	Fully Available.
Slack	Fully Available.
API	Fully Available.

This action can be used only at Bot Global level or Behavior level.