> For the complete documentation index, see [llms.txt](https://docs.xenioo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.xenioo.com/actions-and-operations/privacy/xenioo.bots.actions.privacy.privacyforgetuseraction.md).

# Forget User

Use this action to forget the current user data and conversation history. Everything that Xenioo has collected regarding the current user will be completely deleted.

<figure><img src="/files/IRyO9XXCvEloQgu21O62" alt=""><figcaption></figcaption></figure>

### Settings

The action has no settings.

### Remarks

This action queues the forget request directly from your chatbot following the exact same workflow of the [Forget User](/conversations/take-over.md#forget-user) command that you can access from the conversation.&#x20;

Once triggered, the chatbot will not reply to the user anymore until the current data is completely deleted.

{% hint style="warning" %}
This action will **completely remove** each and every information about the user contacting your chatbot. Conversation history, variables, phone numbers, emails and every other detail will be **completely deleted** from Xenioo db.
{% endhint %}

### Trigger

On Forget Request. This action will trigger any child operation as soon as it is executed.

### Variables

This action does not produce any variable.

### Availability

Channel specific availability follows the table below:

| Channel          | Availability     |
| ---------------- | ---------------- |
| Facebook         | Fully Available. |
| WhatsApp         | Fully Available. |
| Telegram         | Fully Available. |
| Web              | Fully Available. |
| Alexa            | Fully Available. |
| Google Assistant | Fully Available. |
| Slack            | Fully Available. |
| API              | Fully Available. |

This action can be used both as action and operation. Any account can use this action regardless of [subscription level](/basic-concepts/your-account/the-free-plan.md).