Use this action to forget the current user data and conversation history. Everything that Xenioo has collected regarding the current user will be completely deleted.
The action uses the following settings:
Once triggered, the chatbot will not reply to the user anymore until the current data is completely deleted unless the "Enable User Activity Until Deletion" flag has been enabled. If the flag has been enabled, Xenioo will carry on a standard conversation with the user but will not persist any data and will not, once the conversation becomes stale, save any information.
This action will completely remove each and every information about the user contacting your chatbot. Conversation history, variables, phone numbers, emails and every other detail will be completely deleted from Xenioo db.
In case of a brand new conversation (the user is contacted or contacts the chatbot for the first time), enabling the "Enable User Activity Until Deletion" flag will ensure that no information is saved in any case on Xenioo db, making the conversation fully volatile.
On Forget Request. This action will trigger any child operation as soon as it is executed.
This action does not produce any variable.
Channel specific availability follows the table below: