Forget User

Use this action to forget the current user data and conversation history. Everything that Xenioo has collected regarding the current user will be completely deleted.

Settings

The action uses the following settings:

Setting

Description

Parsed

Enable User Activity Until Deletion

If active, this flag will allow the user to interact with the chatbot after the deletion has been requested

Remarks

This action queues the forget request directly from your chatbot following the exact same workflow of the Forget User command that you can access from the conversation.

Once triggered, the chatbot will not reply to the user anymore until the current data is completely deleted unless the "Enable User Activity Until Deletion" flag has been enabled. If the flag has been enabled, Xenioo will carry on a standard conversation with the user but will not persist any data and will not, once the conversation becomes stale, save any information.

This action will completely remove each and every information about the user contacting your chatbot. Conversation history, variables, phone numbers, emails and every other detail will be completely deleted from Xenioo db.

In case of a brand new conversation (the user is contacted or contacts the chatbot for the first time), enabling the "Enable User Activity Until Deletion" flag will ensure that no information is saved in any case on Xenioo db, making the conversation fully volatile.

Trigger

On Forget Request. This action will trigger any child operation as soon as it is executed.

Variables

This action does not produce any variable.

Availability

Channel specific availability follows the table below:

Channel

Availability

Facebook

Fully Available.

WhatsApp

Fully Available.

Telegram

Fully Available.

Web

Fully Available.

Alexa

Fully Available.

Google Assistant

Fully Available.

Slack

Fully Available.

API

Fully Available.

This action can be used both as action and operation. Any account can use this action regardless of subscription level.