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On this page
  • Schedule New Export
  • Settings
  • Type
  • Conversation Merge Variables
  • Title
  • Alert Email
  • Conversation Data period
  • Creation Schedule

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  1. Analytics

Scheduling

Integral part of the reporting section, Scheduling lists most of the Import and Export scheduled about your bot

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Last updated 8 days ago

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In the scheduling section are listed the import and export operations done within the bot context, such as Conversations, Delivery Receipts, Users Import and so on..

A scheduled import/export in the list can be downloaded or deleted by clicking the dots menu on the row's left.

Schedule New Export

Clicking schedule new export, the schedule modal will appear as follows

Settings

Each scheduled export has the following settings

Type

That's the export type to schedule. The available export types are the following:

Conversations

Will export the bot conversations

Statistics

Will export the principal bot statistics, such as Messages count, New Users count, Tag Hit count etc.

Delivery Receipts

Will export every message delivery receipts for each conversation

Conversation Merge Variables

It is possible to specify multiple additional variables to export, those will be inserted right after the Date column in the csv with their respective value, for each conversation.

This field is available only when selecting the Conversations export type.

Note that the variable inserted must have the correct name as shown in the Variables Tab of the conversation; Otherwise, they will be simply added without a value in the export.

Title

This is the export title that will appear in the scheduled export list.

Alert Email

This is the email address that will receive a notification mail, once the scheduled report will be ready.

Conversation Data period

The period filter that will be used to export the Report data.

Creation Schedule

This will schedule the report generation based on one of the following choosable options

Every Week

The report will be scheduled to be generated every week.

Every Month

The report will be scheduled to be generated every month.

As Soon As Possibile

The report generation will run immediately and only once.