# Scheduling

In the scheduling section are listed the import and export operations done within the bot context, such as Conversations, Delivery Receipts, Users Import and so on..

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A scheduled import/export in the list can be downloaded or deleted by clicking the dots menu on the row's left.

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### Schedule New Export

Clicking **schedule new export**, the schedule modal will appear as follows

<div align="left"><figure><img src="https://2532694803-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvGYwUmVjfELEiJzfmWLC%2Fuploads%2FGxZBn950yn8dfjcHMiph%2Fimage.png?alt=media&#x26;token=70f89ea1-b019-497c-8dbd-874190dd00ee" alt=""><figcaption></figcaption></figure></div>

### **Settings**

Each scheduled export has the following settings

### **Type**

That's the export type to schedule. The available export types are the following:

| Conversations     | Will export the bot conversations                                                                     |
| ----------------- | ----------------------------------------------------------------------------------------------------- |
| Statistics        | Will export the principal bot statistics, such as Messages count, New Users count, Tag Hit count etc. |
| Delivery Receipts | Will export every message delivery receipts for each conversation                                     |

### **Conversation Merge Variables**

It is possible to specify multiple additional variables to export, those will be inserted right after the **Date** column in the csv with their respective value, for each conversation.

{% hint style="warning" %}
This field is available only when selecting the Conversations export type.
{% endhint %}

{% hint style="info" %}
Note that the variable inserted must have the correct name as shown in the Variables Tab of the conversation; Otherwise, they will be simply added without a value in the export.
{% endhint %}

### **Title**

This is the export title that will appear in the scheduled export list.

### **Alert Email**

This is the email address that will receive a notification mail, once the scheduled report will be ready.

### **Conversation Data period**

The period filter that will be used to export the Report data.

### **Creation Schedule**

This will schedule the report generation based on one of the following choosable options

#### Every Week

The report will be scheduled to be generated every week.

#### Every Month

The report will be scheduled to be generated every month.

#### As Soon As Possibile

The report generation will run immediately and only once.