# Basic Concepts

- [Your Account](/basic-concepts/your-account.md): Xenioo offers a number of upgrade paths that will allow your chatbot to grow together with your business requirements. Not just pre-made plans but fine-tuned solutions for all your needs.
- [The Trial plan](/basic-concepts/your-account/the-free-plan.md)
- [Upgrading your trial](/basic-concepts/your-account/upgrading-from-free.md)
- [Additional Packages](/basic-concepts/your-account/additional-packages.md)
- [Canceling your current plan](/basic-concepts/your-account/cancelling-your-subscription.md)
- [Deleting your account](/basic-concepts/your-account/deleting-your-account.md)
- [Messages Count](/basic-concepts/your-account/messages-count.md)
- [Data Retention](/basic-concepts/your-account/data-retention.md)
- [Multi-factor Authentication (MFA)](/basic-concepts/your-account/multi-factor-authentication-mfa.md)
- [MFA Configuration](/basic-concepts/your-account/multi-factor-authentication-mfa/mfa-configuration.md)
- [MFA Login](/basic-concepts/your-account/multi-factor-authentication-mfa/mfa-login.md)
- [Multiple Owners](/basic-concepts/your-account/multiple-owners.md)
- [IP Whitelisting](/basic-concepts/your-account/ip-whitelisting.md)
- [Additional Contacts](/basic-concepts/your-account/additional-contacts.md)
- [Designing your Chatbot](/basic-concepts/the-chatbot-designer.md): Designing is one the core steps of your chatbot creation. Take your time to grasp the concepts of the advanced Xenioo approach and get the most of our design flow.
- [My Bots](/basic-concepts/the-chatbot-designer/my_bots.md)
- [Introduction](/basic-concepts/the-chatbot-designer/your_chatbot.md)
- [Flow Design](/basic-concepts/the-chatbot-designer/flow-design.md)
- [Behaviors](/basic-concepts/the-chatbot-designer/behaviours_concepts.md)
- [Interactions](/basic-concepts/the-chatbot-designer/interactions_concepts.md)
- [Actions and Operations](/basic-concepts/the-chatbot-designer/actions_and_operations.md)
- [Quick Toolbar](/basic-concepts/the-chatbot-designer/quick-toolbar.md)
- [AI Tools](/basic-concepts/the-chatbot-designer/ai-tools.md)
- [AI Content](/basic-concepts/the-chatbot-designer/ai-tools/ai_content.md)
- [AI Image Generation](/basic-concepts/the-chatbot-designer/ai-tools/ai_image_generation.md)
- [AI Assistant](/basic-concepts/the-chatbot-designer/ai-tools/ai_assistant.md)
- [Chatbot Details](/basic-concepts/chatbot-details.md): Your chatbot has multiple default settings that can be changed as well as a full team and operators management section you can oversee directly as a standard team or pro team user.
- [Chatbot Settings](/basic-concepts/chatbot-details/chatbot-settings.md): The settings page of your chatbot allows you to change or review many global aspects of your chatbot. You can find in the following pages a full reference of all the fields and configurations.
- [General Settings](/basic-concepts/chatbot-details/chatbot-settings/general.md): The settings page of your chatbot allows you to change or review many global aspects of your chatbot.
- [Localization Settings](/basic-concepts/chatbot-details/chatbot-settings/localization-settings.md): This setting page let you configure the general localization settings of your bot.
- [Conversation Settings](/basic-concepts/chatbot-details/chatbot-settings/conversation.md): The settings page of your chatbot allows you to change or review many global aspects of your chatbot.
- [Integration Settings](/basic-concepts/chatbot-details/chatbot-settings/integration.md): The integration settings page of your chatbot allows you to change or review all values related to statistica integrations.
- [Payment Integration Settings](/basic-concepts/chatbot-details/chatbot-settings/payment-integration-settings.md): These settings can be used to configure your LINK Mobility Payment landing page. The landing page is displayed after the payment is completed.
- [Developers Setting](/basic-concepts/chatbot-details/chatbot-settings/developers-setting.md): The developers settings page of your chatbot allows you to change or review configuration values associated with deeper integration.
- [Security Settings](/basic-concepts/chatbot-details/chatbot-settings/security-settings.md): The security settings page of your chatbot allows you to change or review configuration values associated with security and safety measures
- [Teams](/basic-concepts/chatbot-details/chatbot-teams.md)
- [Team Permissions](/basic-concepts/chatbot-details/chatbot-teams/permissions.md)
- [Team Message Templates](/basic-concepts/chatbot-details/chatbot-teams/team-message-templates.md)
- [Availability Calendars](/basic-concepts/chatbot-details/chatbot-teams/availability-calendars.md)
- [Takeover Default Message](/basic-concepts/chatbot-details/chatbot-teams/takeover-default-message.md): When you hand over a conversation to a specific agent from the conversations menu, you'll be presented with a dialog containing a default message.
- [Team Member Access](/basic-concepts/chatbot-details/chatbot-teams/team-member-access.md)
- [Backup & Restore](/basic-concepts/chatbot-details/backup-and-restore.md)
- [Master and Child Bot](/basic-concepts/chatbot-details/master-and-child.md)
- [Publishing](/basic-concepts/publishing.md): Xenioo publishing process is meant to be fast and straightforward. Each channel has its own configuration and powerful settings.
- [Live & Draft Chatbots](/basic-concepts/publishing/live-and-draft-chatbots.md): Xenioo uses a unique Live & Draft approach for all of your chatbot data that allows you to work on your chatbot without harming your live services.
- [Publish Your Bot](/basic-concepts/publishing/publish-your-bot.md)
- [Channels](/basic-concepts/publishing/channels.md): Xenioo channels are an ever growing collection of chat and voice platforms where you chatbot can live and communicate with users.
- [Web](/basic-concepts/publishing/channels/web.md)
- [Web Variables](/basic-concepts/publishing/channels/web/web-variables.md)
- [WordPress](/basic-concepts/publishing/channels/web/wordpress.md)
- [Widget Customization](/basic-concepts/publishing/channels/web/widget-customization.md)
- [Initialization](/basic-concepts/publishing/channels/web/widget-customization/initialization.md)
- [Scripting](/basic-concepts/publishing/channels/web/widget-customization/scripting.md)
- [WhatsApp](/basic-concepts/publishing/channels/whatsapp.md)
- [WhatsApp Variables](/basic-concepts/publishing/channels/whatsapp/whatsapp-variables.md)
- [First Message Processing](/basic-concepts/publishing/channels/whatsapp/the-opt-in-message.md)
- [ Opt-in QR code generation](/basic-concepts/publishing/channels/whatsapp/opt-in-qrcode.md)
- [RCS](/basic-concepts/publishing/channels/rcs.md)
- [RCS Variables](/basic-concepts/publishing/channels/rcs/rcs-variables.md)
- [Configuring Providers](/basic-concepts/publishing/channels/rcs/configuring-providers.md)
- [LINK Mobility](/basic-concepts/publishing/channels/rcs/configuring-providers/link-mobility.md)
- [Opt-in QR code generation](/basic-concepts/publishing/channels/rcs/opt-in-qrcode.md)
- [Google Business Messages (Deprecated)](/basic-concepts/publishing/channels/google-business-messages-deprecated.md)
- [Google Business Messages Variables](/basic-concepts/publishing/channels/google-business-messages-deprecated/google-business-messages-variables.md)
- [SMS](/basic-concepts/publishing/channels/sms.md)
- [SMS Variables](/basic-concepts/publishing/channels/sms/sms-variables.md)
- [Configuring Providers](/basic-concepts/publishing/channels/sms/configuring-providers.md)
- [LINK Mobility](/basic-concepts/publishing/channels/sms/configuring-providers/link-mobility.md)
- [Facebook](/basic-concepts/publishing/channels/facebook.md)
- [Facebook Ads Integration](/basic-concepts/publishing/channels/facebook/facebook-ads-integration.md)
- [Feed Integration](/basic-concepts/publishing/channels/facebook/feed-integration.md)
- [Messenger Referral](/basic-concepts/publishing/channels/facebook/messenger-referral.md)
- [Facebook Variables](/basic-concepts/publishing/channels/facebook/facebook-variables.md)
- [Moving users from an existing bot to Xenioo](/basic-concepts/publishing/channels/facebook/moving-users-from-an-existing-bot-to-xenioo.md)
- [Instagram](/basic-concepts/publishing/channels/instagram.md)
- [Instagram Variables](/basic-concepts/publishing/channels/instagram/instagram-variables.md)
- [Telegram](/basic-concepts/publishing/channels/telegram.md)
- [Telegram Deep Linking](/basic-concepts/publishing/channels/telegram/telegram-referral.md)
- [Telegram Variables](/basic-concepts/publishing/channels/telegram/telegram-variables.md)
- [Slack](/basic-concepts/publishing/channels/slack.md)
- [Configuring Slack](/basic-concepts/publishing/channels/slack/publishing-to-slack.md)
- [Slack Variables](/basic-concepts/publishing/channels/slack/slack-variables.md)
- [Microsoft Teams](/basic-concepts/publishing/channels/microsoft-teams.md)
- [Microsoft Teams Variables](/basic-concepts/publishing/channels/microsoft-teams/microsoft-teams-variables.md)
- [Discord](/basic-concepts/publishing/channels/discord.md)
- [Discord Variables](/basic-concepts/publishing/channels/discord/discord-variables.md)
- [Alexa](/basic-concepts/publishing/channels/alexa.md)
- [Troubleshooting](/basic-concepts/publishing/channels/alexa/troubleshooting.md)
- [Alexa Variables](/basic-concepts/publishing/channels/alexa/alexa-variables.md)
- [Phone](/basic-concepts/publishing/channels/phone.md)
- [Phone Variables](/basic-concepts/publishing/channels/phone/phone-variables.md)
- [Configuring Providers](/basic-concepts/publishing/channels/phone/configuring-providers.md)
- [Voximplant](/basic-concepts/publishing/channels/phone/configuring-providers/voximplant.md)
- [Genesys](/basic-concepts/publishing/channels/genesys.md)
- [Genesys Variables](/basic-concepts/publishing/channels/genesys/genesys-variables.md)
- [Viber](/basic-concepts/publishing/channels/viber.md): The Viber channel can make your chatbot communicate through a Viber business account provided by LINK Mobility.
- [Viber Variables](/basic-concepts/publishing/channels/viber/viber-variables.md): The following variables are automatically added to your conversation when your chatbot is conversating on this channel:
- [Custom](/basic-concepts/publishing/channels/customchannel.md)
- [REST Reference Guide](/basic-concepts/publishing/channels/customchannel/rest-reference-guide.md)
- [API Variables](/basic-concepts/publishing/channels/customchannel/api-variables.md)
- [Changelog](/basic-concepts/changelog.md)