Google Business Messages
The Google Business Messages channel will publish your chatbot on the Google brands messaging platform.
Alternatively, Xenioo can also support external, existing providers, by simply accepting incoming messages on a specific endpoint. If you already have a brand agent registered with another provider and would like to use Xenioo capabilities, please get in touch with [email protected] and we'll be glad to help you setting up your integration.
The Agent Id, as supplied by Xenioo or by your provider.
The Brand Id associated to your Agent, as supplied by Xenioo or by your provider.
This is the image that will be associated to your agent and will be visible by your users.
The very first message your user will see as soon as your agent is started. This text does not override the Start Interaction first message: this message will be seen right after your user writes something.
If enabled this flag will send the very text your user writes to your chatbot. If your chatbot is not expecting any input, this may cause the flow to be redirected to the fallback.
When enabled, this flag will ignore any positive or negative feedback the user sends by interacting with the up and down thumbs that are available on the chat UI. If disabled, Xenioo will parse these feedback messages and send them to the chatbot as text.