Multiple Owners

As your team grows, managing account ownership and delegation becomes more complex. Currently, Xenioo allows only one owner per account, with other users added as agents or collaborators—limiting their permissions compared to the original owner.

To address this, Xenioo now supports multiple owners per account, enabling full administrative control for delegated users while maintaining proper licensing and audit tracking.

With this feature, you can assign additional owners with the same permissions as the primary owner.

You can add multiple owners if your license permits it. Each plan specifies how many extra admins are allowed.

Fine-Grained Permissions

Here is the list of permissions that can be assigned to each additional owner:

Permission	Description
Chatbots
View Existing Bots	Can see all account bots
Edit Existing Bot	Can edit any bot (if no more restricting permission exists)
Create New Bot	Can create a new bot
Delete Existing Bot	Can delete an existing bot
Clone Existing Bot	Can clone an existing bot
Restore Bot	Can restore a bot into the account
Dashboards
View Dashboards	Can access the general dashboards
Edit Dashboards	Can change the layout and name of an existing dashboard
Delete Dashboards	Can delete any dashboard
Share Dashboards	Can share the content of a dashboard by generating a unique link
Profile
Manage Profile Information	Can change the account name and general contact information
Manage Active Subscription	Can change current subscription (future, SSU only)
Invite Admin	Can add other additional owners to the account
Delete Admin	Can remove an existing additional owner (original owner excluded)
Update Admin	Can change an existing additional owner's permissions (original owner excluded)
View Audit Logs	Can access global account audit logs and export them
Teams
View Team Members	Can view the teams members list of all bots
Invite New Team Member	Can invite other users to specific bots
Edit Team Member	Can change a team member's profile
Remove Team Member	Can remove any team member

Bot-Specific Permissions

If an additional admin has restricted permissions on specific bots, the system will always apply the most restrictive rule. For example:

• An admin has full access to an account with 10 bots.

• On 9 bots, they retain full control.

• On 1 bot, if they are added only as an agent, they will only have access to conversations (not full management).

How to add an Additional Owner

To add an additional owner:

1. Go to your Account Profile.

2. Select the Security tab from the left sidebar menu.

3. Under Additional Administrators, you can manage owner permissions.

To invite a new owner, provide their email address and configure the desired permissions.