Just pay attention to our payment cycles and keep in mind that some of your chatbots may stop working correctly after downgrade if any premium feature is being used.
Updating your payment information
If your credit card changes or expires you will need to update your payment information inside Xenioo.
If by the end of the month your payment processing fails we may proceed to unpublish your bot and, eventually, to fully lock your account.
To update your payment information:
Log in to your Xenioo account
Click on you Avatar icon, on the top left corner of the page
Click on "Account"
Click on "Active Subscription" on the left menu
Below your current active plan value, click on "Update your Billing and Payment Information"
On the dialog that appears you can change your billing information. Clicking on "Update Card Details" you can change your credit card information