Settings

The Settings section of the mobile application allows you to customize the behavior and appearance of your operator interface.

Key Settings

Setting

Default State

Description

Show Chat Receipts

Enabled

Displays green circles next to your sent messages to indicate read receipts. You can click on these green circles to view detailed receipt information (e.g., when the message was delivered and read).

Automatic Translation

Disabled

When enabled, this feature automatically translates incoming conversation messages into the language specified by the Conversation Operator Language setting.

For more details on setting up your preferred translation language, please refer to the Conversation Translation guide section

Last updated

Was this helpful?