Installation and Licensing

Getting Started with the MyLINKConnect Mobile App

The MyLINKConnect mobile app helps human agents stay connected to customer conversations while away from their desk. If your team handles real-time interactions or receives escalations from chatbots, this app lets you continue your work easily from your phone or tablet.

Download and Installation

You can download MyLINKConnect on both Android and iOS devices. Before installing, check that your device meets the minimum requirements below.

Operating System	Minimum Version	How to Download
Android	Android 5 (Lollipop)	Open the Google Play Store and search for MyLINKConnect.
iOS (iPhone/iPad)	iOS 11	Open the Apple App Store and search for MyLINKConnect.

This app is meant for handling live conversations only. It cannot be used to:

• Build chatbot flows

• Create or edit channel integrations

License Model

Your organization uses license seats to control access:

• Each login (mobile) uses one seat.

• If you need to add or remove seats for your team, contact your LINK Mobility sales representative.