RCS Variables

The following variables are automatically added to your conversation when your chatbot is conversating on this channel:

Variable

Description

bot_channel

Set to "RCSChannel"

user_id

The contact phone number

user_phone_number

The contact phone number

rcs_capabilities

The capabilities list of the current contact.

RCS Capabilities

The rcs_capabilities variable mentioned above will be automatically filled for every new (or returning) contact that is targeted by a push or initiates a conversation with your bot. The variable is automatically filled before the flow starts and can be used to change the flow according to your content requirements.

The variable will contain the joined list of all the current device capabilities:

Value
Capability

CHAT

Standard text message

FILETRANSFER

File Transfer

GEOLOCATIONPUSH

Information about geo location

CHATBOTCOMMUNICATION

Rich card and suggested chip list

RICHCARD_STANDALONE

Single card

RICHCARD_CAROUSEL

Multi-card carousel

ACTION_DIAL

Dial phone button

ACTION_OPEN_URL

Open external Url.

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