Variables And Tags Panel

The Variables and Tags panel will display in real-time each and every runtime variable and tag that your chatbot has collected during the conversation with the selected user.

The panel is split into four different sub panels that contain the following informations:




These variables are managed by actions, operations or directly by your chatbot flow. If you use a custom variable in your chatbot it will be found here.


These variables are default, standard values that are most of the times automatically filled by channels data. These variables are usually accessed but never altered directly by your flow.


Here you will find the privacy acceptance status of the current conversation. If you used the Privacy Opt-in Action you will se the accepted flags here.


The full list of user related tags will be found here.

If the active operator has the required permissions changes can be made to both variables and tag values. The changes are immediate and injected into the conversation in real-time. Note that while always possible, some changes may drastically alter your chatbot execution and flow.