# Quick Reply Array Action

This action will display multiple quick reply buttons with a common interaction target. Use this action when you want to give the user multiple choices but you need to redirect the flow to a common interaction like, for example, when creating a survey. 

![](https://2532694803-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LdPD9c4fJbXSAZcPHt9%2F-MRP4LpoCq3xt-7Kd1sE%2F-MRP8BukvsAfO49BuBjl%2Fimage.png?alt=media\&token=41c337af-0cfc-4456-a01a-8ae65cb2d712)

### Settings

The action uses the following settings:

| Setting                        | Description                                                                                                                                                                                                     | [Parsed](https://docs.xenioo.com/actions-and-operations/dynamic-parsing) |
| ------------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------ |
| Buttons                        | The list of buttons to be displayed. Buttons can be separated by a pipe (\|) or by a new line.                                                                                                                  | :white\_check\_mark:                                                     |
| Variable Name                  | The name of the variable that will hold the full text of the clicked button.                                                                                                                                    | :white\_check\_mark:                                                     |
| From Url                       | Associate an image to all buttons retrieving it from an external URL.                                                                                                                                           | :no\_entry:                                                              |
| Upload To Storage              | Associate an image to all buttons retrieving it from [your Xenioo Account storage](https://docs.xenioo.com/basic-concepts/your-account/the-free-plan).                                                          | :no\_entry:                                                              |
| Image URL                      | The fully qualified URL of the image                                                                                                                                                                            | :white\_check\_mark:                                                     |
| Override Keyboard Mode         | If enabled will replace the standard [Telegram ](https://docs.xenioo.com/basic-concepts/publishing/channels/telegram)Keyboard with a custom one made of all the buttons in this array. See [Remarks](#remarks). | :no\_entry:                                                              |
| Auto-Hide Keyboard After Click | If enabled will automatically hide the custom keyboard when the user select a button or moves away from the flow                                                                                                | :no\_entry:                                                              |

### Remarks

By default, this action is created with an empty Go To Operation attached. The operation can be removed if not required by your chatbot flow.\
\
The Override Keyboard Mode is currently supported only by the [Telegram ](https://docs.xenioo.com/basic-concepts/publishing/channels/telegram)channel. By mixing new lines separators and pipes (|) you can build advanced custom keyboards. 

![](https://2532694803-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LdPD9c4fJbXSAZcPHt9%2F-LevoJG5B2bcnJ9t5FrG%2F-LevrZmTaG_Uw69Xpy5B%2Fimage.png?alt=media\&token=e97d6182-87f2-48de-bc4d-f0cb252f0e15)

By using this action you can also create specific buttons layouts that cannot be created using [single Quickreply buttons](https://docs.xenioo.com/actions-and-operations/content/xenioo.bots.actions.base.buttonaction).

![](https://2532694803-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LdPD9c4fJbXSAZcPHt9%2F-MRP8yiAi_Dj3ia11O5k%2F-MRPAADFpgHd2M9VBTi2%2Fimage.png?alt=media\&token=b7b567f9-7f57-4d98-ae45-9556bcdaa5a5)

{% hint style="warning" %}
[Telegram ](https://docs.xenioo.com/basic-concepts/publishing/channels/telegram)does not allow buttons to be displayed without any preceding text. Please make sure to have at [least one text bubble](https://docs.xenioo.com/actions-and-operations/content/xenioo.bots.actions.base.textaction) before any quick button or no button will be displayed.
{% endhint %}

By default, the custom keyboard on telegram will be hidden as soon as the user clicks on a button or types something that receives a reply. To override this behaviour, disable the "Auto-Hide Keyboard after click" flag. Please see [Telegram ](https://docs.xenioo.com/basic-concepts/publishing/channels/telegram)channel variables and[ Device State](https://docs.xenioo.com/actions-and-operations/iot/xenioo.bots.actions.base.controldevicestateaction) action for further information on how to hide or check for keyboard state.

### Trigger

On User Click. This action will trigger any child operation as the user clicks any of the generated buttons.

### Variables

This action produces a variable as specified under "Variable Name" of settings containing the full text of the clicked button.

### Availability

Channel specific availability follows the table below:

| Channel          | Availability                                                                                                                                                                 |
| ---------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Facebook         | Fully Available. A maximum of 11 buttons can be displayed at once.                                                                                                           |
| WhatsApp         | **Not Available**                                                                                                                                                            |
| Telegram         | Fully Available. Can only be displayed after a [text bubble](https://docs.xenioo.com/actions-and-operations/content/xenioo.bots.actions.base.textaction) has been displayed. |
| Web              | Fully Available                                                                                                                                                              |
| Alexa            | **Not Available**                                                                                                                                                            |
| Google Assistant | Available only on Screen enabled devices.Other devices will ignore the content.                                                                                              |
| Slack            | Fully Available                                                                                                                                                              |
| API              | Fully Available                                                                                                                                                              |

This action can be used only inside interactions and not as child of other actions.