Conversation Settings

The settings page of your chatbot allows you to change or review many global aspects of your chatbot.

Enable Automatic Read

This flag will automatically set a conversation as read whenever you click on it. If you set it to false, you will need to mark it manually as read whenever you wan to do so.

Per-User read tracking

This flag will track the read state of a conversation for each user that can access it. Disabling this flag will set a conversation read or unread for everyone simultaneously.

Collect last receipt value and last message id

If enabled, Xenioo will collect the latest receipt state value (e.g. READ, DELIVERED) and the latest sent message id and set them to the variables last_receipt_value and last_message_id in the associated conversation. Not all channels have receipts and message ids so this feature might work differently depending on your bot. Changing this flag needs a publish action to take effect. Disabling this flag will not clear values that are already stored in the mentioned variables.

Block user input while reply is being generated

If enabled, this flag will force your bot to disregard any user generated content while a reply is being created. If your bot reply is slow for any reason such as a long API call, this feature will stop multiple user inputs while processing is running. The block can happen only during real processing. Delays in actual delivery will not be counted. Changing this flag needs a publish action to take effect.

Discard any attachment not related to a Media input

This flag will discard any media content sent by the user to the bot, making instead the error message "Media Rejected" in their place, unless the bot is expecting a media to be uploaded.

Hidden Variables

This area contains all the names of the variables you would like to hide from the Conversations Variable Panel. Variable names can be separated on multiple lines or by commas or semicolon. Basic wildcard notation is accepted: to hide all variables starting by test you can specify test* in the list.

Shared Conversation

Share Logo

This image will be shown on the top left corner of every shared conversation url your chatbot is using.

Share View Style

This style sheet will be applied to the shared conversation layout when the conversation is in view mode. If left empty, the default Xenioo style will be applied.

Share Take Over Style

This style sheet will be applied to the shared conversation layout when the conversation is in take over mode. If left empty, the default Xenioo style will be applied.

When personalized, style sheets will fully overwrite the default Xenioo styles. Make sure to include all of the classes and subclasses required.

Extended Conversation Variables Panel

Using these custom fields you can add a new custom tab inside the conversation variables panel. The custom tab will display a custom url of your choice. The custom url can reference any conversation variable that your chatbot may have collected.