NLP Topics Summary Action

This action will display the currently active topics summary detected by Xenioo NLP Engine. Topics can be used to further guide the user whenever an intent is not fully detected.

Settings

The action uses the following settings:

Setting

Description

Parsed

Minimum Number Of Topics

The minimum number of topics that can activate this action

Display Mode

Display the topics as standard links or quick reply buttons

Remarks

This action is directly dependant on the configuration of topics inside your NLP setup. If the currently active topics are less than the required minimum this action does not produce any output. The variable conversation_topics constantly holds the updated count of active topics.

Inside the free Templates section of Xenioo you can find a complete example called "SupportBot : Advanced NLP Customer Care" that uses this action.

Trigger

This action has no triggers.

Variables

This action does not produce any variable.

Availability

Channel specific availability follows the table below:

Channel

Availability

Facebook

Fully Available.

WhatsApp

Fully Available. Display Mode must be set as Links.

Telegram

Fully Available.

Web

Fully Available.

Alexa

Not Available.

Google Assistant

Not Available.

Slack

Fully Available.

API

Fully Available.

This action can be used only inside interactions and not as child of other actions. This action is available only to Premium Accounts.

Further Reading