IBM Watson Assistant Intent Detection Action

This action will parse any user text through the IBM Watson Assistant AI engine. This action will trigger whenever the user text matches the configured intent with the given confidence.

Settings

The action uses the following settings:

Setting	Description	Parsed
API Version	Choose the IBM Watson API Version to use	⛔
Username	The IBM Watson integration username	✅
Password	The IBM Watson integration password	✅
Workspace Id or Workspace Url	Set here the full workspace id or the full workspace url of your IBM Watson assistant API integration	✅
Intent	The full name of the intent you want to be parsed. Use asterisk (*) to accept any intent	✅
Detection Confidence	The minimum confidence required to trigger this action	⛔
Display intent reply in chat	If enabled, Xenioo will display a message bubble witht the text you've specified as possible intent reply on Dialogflow.	⛔

Remarks

This action is optimized to use IBM Watson API only once per user input. Even using multiple IBM Watson Detection actions will result in a single API call. Every IBM Watson AP call will count as an additional chatbot message.

Any integration issue that Xenioo encounters during IBM Watson API calls can be found inside each conversation Execution Diagram or inside the chatbot preview Execution Diagram.

If required, instead of the standard Workspace Id, the Legacy v1 Workspace URL can be found the API Details page you can see in the following picture:

Trigger

On Intent Detected. This action will trigger any child operation as soon as the user input is matching the selected intent with at least the specified confidence.

Variables

This action produces the following variables after being triggered:

Variable	Description
wat_detected_intent	The intent detected during last input
wat_reply	The intent reply received by Dialogflow

Every entity specified in the detected expression will be translated to a runtime variable named after the entity name.

Availability

Channel specific availability follows the table below:

Channel	Availability
Facebook	Fully Available.
WhatsApp	Fully Available.
Telegram	Fully Available.
Web	Fully Available.
Alexa	Not Available. Out of AI Detection is not supported inside skills.
Google Assistant	Fully Available.
Slack	Fully Available.
API	Fully Available.

This action can be used only at Bot Global level or Behavior level.

Further Reading

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