On Trigger

Trigger broadcasts are sent to your users after specific events. This type of broadcast is usually used to ping-back users after they left the conversation or give additional informations after a while.

Using variable based triggers you can also have operational broadcasts that trigger specific contents whenever the user does very specific actions using your chatbot.

After changing scope or schedule of a Trigger Broadcast make sure to re-publish your bot.

Trigger Timing

You can choose here after how much time the trigger should invoke the current broadcast. The minimum timing is 1 minute and can go up to several months later.

Trigger

This field will let you choose the type of action that triggers the broadcast. Different triggers may require additional settings.

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