IBM Watson Assistant Detection Action

This action will parse any user text through IBM Watson Assistant AI engine. The conversation will not hold as a direct input. This action will trigger whenever the user text matches the configured intent.

Settings

The action uses the following settings:

Setting

Description

API Version

Choose the IBM Watson API Version to use

Username

The IBM Watson integration username

Password

The IBM Watson integration password

Workspace Id or Workspace Url

Set here the full workspace id or the full workspace url of your IBM Watson assistant API integration

Intent

The full name of the intent you want to be parsed. Use asterisk (*) to accept any intent

Detection Confidence

The minimum confidence required to trigger this action

Display intent reply in chat

If enabled, Xenioo will display a message bubble with the text you've specified as possible intent reply on IBM Watson.

Remarks

When used inside an interaction or behavior, this action is not blocking. The conversation is not halted and the user can continue freely. If you want to stop the user until the question requirements have been met, you can use the IBM Watson Assistant Input.

This action is optimized to use IBM Watson API only once per user input. Even using multiple IBM Watson Detection actions will result in a single API call. Every IBM Watson AP call will count as an additional chatbot message.

Any integration issue that Xenioo encounters during IBM Watson API calls can be found inside each conversation Execution Diagram or inside the chatbot preview Execution Diagram.

If required, instead of the standard Workspace Id, the Legacy v1 Workspace URL can be found the API Details page you can see in the following picture:

Trigger

On Intent Detected. This action will trigger any child operation as soon as the user input is matching the selected intent with at least the specified confidence.

Variables

This action produces the following variables after being triggered:

Variable

Description

wat_detected_intent

The intent detected during last input

wat_reply

The intent reply received by Dialogflow

Every entity specified in the detected expression will be translated to a runtime variable named after the entity name.

Availability

Channel specific availability follows the table below:

Channel

Availability

Facebook

Fully Available.

WhatsApp

Fully Available.

Telegram

Fully Available.

Web

Fully Available.

Alexa

Fully Available.

Google Assistant

Fully Available.

Slack

Fully Available.

API

Fully Available.

This action can be used only at Bot Global level or Behavior level.

Further Reading

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