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  1. Actions And Operations
  2. Flow

Reset Conversation Action

PreviousRandom Split ActionNextSet Chat Operator State Action

Last updated 1 year ago

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This action reset the conversation position to the default starting and and all non basic variables and tags from the current conversation.

Settings

The action uses the following settings:

Setting

Description

Reset Variables And Tags

Enable this flag to force clearing of all all non basic variables and tags.

Reset Conversation Position

Remarks

Use this action whenever you need to reset the current conversation from the flow and/or clear any variable you may have used. Using both reset of variables and tags and reset of conversation position will basically put back the user to the starting point without removing the contact.

Please note that Resetting Variables and Tags won't affect core variables. Core variables are considered vital for bot configuration and won't be altered. The table below contains the full list of all cored variables.

Variable

account_link_token

alexa_account_link_token

alexa_api_endpoint

alexa_api_messaging_token

alexa_user_iduser_phone_number

birthday

bot_api_token

bot_channel

bot_name

channel

chat_state

conversation_id

country_code

current_hour

current_minutes

facebook_page_id

facebook_page_name

first_contact

first_contact_day

first_contact_month

first_contact_weekday

first_contact_year

first_name

gender

is_group_chat

is_payment_enabled

last_ad_referral.ad_id

last_ad_referral.source

last_ad_referral.type

last_contact

last_contact_day

last_contact_month

last_contact_weekday

last_contact_year

last_name

locale

phone_country_code

postal_code

profile_pic

profile_pic

timezone

user_id

user_name

wa_contact_refresh

web_channel_referral

web_channel_url

Trigger

This action does not have any trigger.

Variables

This action does not produce any variable.

Availability

Channel specific availability follows the table below:

Channel

Availability

Facebook

Fully Available.

WhatsApp

Fully Available.

Telegram

Fully Available.

Web

Fully Available.

Alexa

Fully Available.

Google Assistant

Fully Available.

Slack

Fully Available.

API

Fully Available.

Enable this flag to set conversation position to

As soon as the conversation position is reset, your user will receive your chatbot .

This action can be used inside interactions and as child of other actions. This action requires a to be used on a live chatbot.

Premium Account
⛔
⛔
Parsed
behaviour
interaction
starting message
chatbot defaults