Phone Number Action

This action will hold the conversation and wait for the user to input a phone number. The conversation will hold until the user inputs a correct phone number or if the user, when allowed, skips the question.


The action uses the following settings:


This action is halting the conversation. The chatbot is halted at the input point and will not proceed unless the conditions specified in the settings are met.

If the maximum number of wrong answers is reached the Successful User Input will still be triggered: you should check the contents of input fail trigger variable to verify if the input was successful or not.

If the conversation is happening on a WhatsApp channel the user_phone_number variable will be automatically replaced by Xenioo with the current WhatsApp number. If you need to store a different number store the value into another variable right after the input.

Reply Pick Mode options will pick a wrong reply (if more than one is specified) in the following way:


Successful User Input. This action will trigger any child operation as soon as the user input is matching the specified Control Expression.


This action produces the following variables after being triggered:


Channel specific availability follows the table below:

This action can be used only inside interactions and not as child of other actions.

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