Conversation Bookmark Action

This action will set a bookmark in the conversation that can later be used from a Go To Action.

Settings

The action uses the following settings:

Setting

Description

Bookmark Exact Action Position

If enabled, this flag will set the bookmark right after the action. If disabled, this flag will set the bookmark at the interaction start.

Remarks

This action sets a bookmark to a conversation Behavior and Interaction that can later be used by a Go To Action. if the Bookmark Exact Action Position flag is enabled, the Go To Action will set the flow position at the action immediately following the bookmark position.

Setting the bookmark at the end of the interaction and enabling Bookmark Exact Action Position will set the bookmark at the start of the target interaction.

Every bookmark action replaces the previous bookmark.

Trigger

This action does not trigger any event.

Variables

This action produces the following variables after being triggered:

Variable

Description

bookmark_interaction

The interaction the bookmark is referring to

bookmark_behaviour

The behaviour the bookmark is referring to

bookmark_action

The action the bookmark is going to be redirected to

Availability

Channel specific availability follows the table below:

Channel

Availability

Facebook

Fully Available.

WhatsApp

Fully Available.

Telegram

Fully Available.

Web

Fully Available.

Alexa

Fully Available.

Google Assistant

Fully Available.

Slack

Fully Available.

API

Fully Available.

This action can be used both as action and operation.

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