# Postback Button Action

This button will postback to Xenioo to activate one or more operations. Use this button to move the conversation flow to other interactions on user click.

![](https://2532694803-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LdPD9c4fJbXSAZcPHt9%2F-Lg33pccnBXOhyo0C6uU%2F-Lg35cv7SpHyWKkC74y-%2Fimage.png?alt=media\&token=45752d8a-3b04-47c1-8dfc-23985a1da108)

### Settings <a href="#settings" id="settings"></a>

‌The action uses the following settings:

| Setting | Description                                    | ​[Parsed](https://app.gitbook.com/@xenioo-1/s/workspace/~/drafts/-Lg2nKXO6MBdgV8rk5-H/primary/actions-and-operations/dynamic-parsing)​ |
| ------- | ---------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------- |
| Text    | The text that will be displayed by the button. | ​:white\_check\_mark:                                                                                                                  |

### Remarks <a href="#remarks" id="remarks"></a>

Under the context menu, this action will work exactly like the typical [Quick Reply Button Action](https://docs.xenioo.com/actions-and-operations/content/xenioo.bots.actions.base.buttonaction).

This action supports an additional Style Action that can be used to extend the look & feel of the button on platform that support styling.

### Trigger <a href="#trigger" id="trigger"></a>

Click. This action will trigger any child operation as the user clicks the button.

### Variables <a href="#variables" id="variables"></a>

This action produces the following variables after being triggered:

| Variable            | Description                                                                                                        |
| ------------------- | ------------------------------------------------------------------------------------------------------------------ |
| last\_command       | The full text of the button being triggered                                                                        |
| last\_user\_message | The text that triggered the button. Depending on expressions, it may not be entirely identical to the button text. |

Every [entity](https://docs.xenioo.com/ai/nlp/entities) specified in the detected [expression ](https://docs.xenioo.com/ai/nlp/expressions)will be translated to a runtime variable named after the entity name.

### Availability <a href="#availability" id="availability"></a>

Channel specific availability follows the table below:

| Channel          | Availability       |
| ---------------- | ------------------ |
| Facebook         | Fully Available.   |
| WhatsApp         | **Not Available.** |
| Telegram         | **Not Available.** |
| Web              | Fully Available.   |
| Alexa            | **Not Available.** |
| Google Assistant | **Not Available.** |
| Slack            | **Not Available.** |
| API              | Fully Available.   |

‌This action can be used only inside interactions and not as child of other actions. Any account can use this action regardless of [subscription level](https://app.gitbook.com/@xenioo-1/s/workspace/~/drafts/-Lg2nKXO6MBdgV8rk5-H/primary/basic-concepts/your-account/the-free-plan).‌


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.xenioo.com/actions-and-operations/cards/additional-buttons/xenioo.bots.actions.base.operations.buttonpostbackoperation.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.