Send Custom Mail Action

This action will send a customized mail message to one or more recipients. This message can be personalized and built as you please and can be used for end-user communication.

Settings

The action uses the following settings:

Setting

Description

Parsed

Banner Source

Choose the source of the mail banner to be displayed in the mail body

Recipients

The recipients of the message.

Subject

The subject of the mail message

Body

The full body of the mail message

Remarks

This action does not require any additional external provider setup and will not contain any Xenioo branding. To further personalize the layout you can try a full SendGrid integration.

Multiple addresses can be specified in the Recipients field by separating each one with a semicolon.

The Body setting can contain full html formatting. Different mail clients may choose to render custom html differently.

Trigger

This action does not trigger any event.

Variables

This action does not produce any variable.

Availability

Channel specific availability follows the table below:

Channel

Availability

Facebook

Fully Available.

WhatsApp

Fully Available.

Telegram

Fully Available.

Web

Fully Available.

Alexa

Fully Available.

Google Assistant

Fully Available.

Slack

Fully Available.

API

Fully Available.

This action can be used only inside interactions and not as child of other actions. This action requires a Premium Account to be used on a live chatbot.