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Create Conversation URL Action

This action will generate a share URL for the current conversation. The share will be valid for the specified amount of time and may allow take over of the conversation.

Settings

The action uses the following settings:
Setting
Description
Parsed
Validity
The number of hours the URL will be valid
Take Over Conversation
If enabled, conversation will be taken over as soon as the link is accessed
Auto Hand-Over on expiration
If enabled, the conversation will be automatically handed over to Xenioo when the URL expires

Remarks

The generated conversation URL allows anyone to view and (if required) take over the conversation. Using this action creates the same result as the conversation section contacts command.

Trigger

This action has no triggers.

Variables

This action produces the following variables after being triggered:
Variable
Description
conversation_share_url
The conversation url

Availability

Channel specific availability follows the table below:
Channel
Availability
Facebook
Fully Available.
WhatsApp
Fully Available.
Telegram
Fully Available.
Web
Fully Available.
Alexa
Fully Available.
Google Assistant
Fully Available.
Slack
Fully Available.
API
Fully Available.
This action can be used only inside interactions. This action requires a Pro Team package attached to your starter account.