Interactive Message Action
This operation will add a new card in a carousel template. Each card can have text, an image, multiple buttons and a default URL.

Settings

The action uses the following settings:
Setting
Description
Parsed
Message Type
The type of interactive message that will be displayed
Header Type
The type of header to be used
Header Text
The text of the header, when Header Type is set to Text
Content Source
The source of the header content, when Header Type is set to Image, Video or Document
Body Text
The text of the main body of the message
Footer Text
The text of the footer
Button List Title
The title of the button that will open the list ina Button List message type

Remarks

Interactive Message are a WhatsApp native message type. On channels that do not have this type of message, Xenioo will automatically revert to a standard Carousel Action.
Interactive Messages are available only on WhatsApp Business Providers. Not all WhatsApp providers are capable of correctly rendering this type of message. Please find below a list of the currently supported providers:
Provider
Buttons List
Reply Buttons
LINK Mobility
Supported
Supported
Button messages can have a maximum of 3 buttons while Button Lists can go up to 10.

Trigger

This action has no triggers.

Variables

This action does not produce any variable.

Availability

Channel specific availability follows the table below:
Channel
Availability
Facebook
Revert to Carousel.
WhatsApp
Provider Dependent
Telegram
Revert to Carousel.
Web
Revert to Carousel.
Alexa
Not Available
Google Assistant
Fully Available.
Slack
Fully Available.
Teams
Revert to Carousel.
API
Fully Available.
This action can be used only inside interactions and not as child of other actions. This action requires a Premium Account to be used on a live chatbot.
Last modified 2mo ago