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  1. Actions And Operations
  2. Flow

Schedule Behaviour Action

PreviousSet Chat Operator State ActionNextTag Switch Action

Last updated 2 years ago

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This action will broadcast a specified behaviour to the user at a specific time or after a delay. The result will be automatically scheduled by Xenioo and sent to the user at the correct time.

Settings

The action uses the following settings:

Setting

Description

Behavior

The behavior you want to schedule

User Notification

The type of user notification you would like to user for the broadcast

Fixed Time

The broadcast will happen at a give time

Relative Time

The broadcast will happen after a set amount of time

Send After

The amount of time after which the broadcast will happen

Time zone

Hour/Minute

The hour and minute at which

Remarks

Please note that scheduling precision works on a 60 seconds polling interval that may offset your expected schedule. If you need real-time scheduling please contact our team (team@xenioo.com) for a check on all available options.

The target behaviour final interaction can contain additional Schedule Action to generate looping notifications or recurring updates.

Trigger

This action does not have any trigger.

Variables

This action does not produce any variable.

Availability

Channel specific availability follows the table below:

Channel

Availability

Facebook

Fully Available.

WhatsApp

Fully Available.

Telegram

Fully Available.

Web

Fully Available.

Alexa

Not Available. Unattended messages broadcast are not allowed.

Google Assistant

Not Available. Unattended messages broadcast are not allowed.

Slack

Fully Available.

API

Fully Available.

This action can be used only inside interactions and not as child of other actions.

The time zone approach for the fixed time scheduling. If the user has no timezone, .

This action follows the same but while a standard broadcast is usually related to multiple users at once, this action can be easily used to create user-specific schedules for things like appointments or recurring events.

The Behaviour Broadcast action behaves exactly like a broadcast. and execution rules apply to this action too.

scheduling rules of a standard broadcast
Standard broadcast delivery
⛔
⛔
⛔
⛔
✅
⛔
✅
Parsed
account timezone will be used