File Action
This action will attach a generic file to the conversation that the user can download. You can add a file as an external URL or upload it to Xenioo storage.
Settings
The action uses the following settings:
From Url
The file will be retrieved from the specified URL.
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â›”
Image URL
The fully qualified URL of the file
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✅
Friendly Filename
The name of the file you wish to appear on the client chat
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✅
Remarks
The Friendly Filename value, if used, will replace the storage or url filename shown to the end user. Not all platforms support this information and may still display the original filename. Refer to the Availabilty table to know on which platform you can use a Friendly Filename.
Trigger
This action has no triggers.
Variables
This action does not produce any variable.
Availability
Channel specific availability follows the table below:
Channel
Availability
Facebook
Files will be by default embedded as attachments. Facebook 25MB limit will apply. No Friendly Filename.
WhatsApp
Telegram
Fully Available
Web
Fully Available
Alexa
Not Available.
Google Assistant
Not Available.
Slack
Fully Available. No Friendly Filename.
API
Fully Available
This action can be used only inside interactions and not as child of other actions. Any account can use this action regardless of subscription level.
Last modified 10mo ago
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