Calendar Check

This action will check the current date and time availability against a given calendar.

Settings

The action uses the following settings:

Setting	Description	Parsed
Filter By Groups	The calendar selection filter by groups	⛔
Filter By Agents	The calendar selection filter by agent	⛔
Selected Calendar	The selected calendar to be used by this action	⛔

Remarks

The Groups and Agents fields are used only to quickly filter for a specific calendar and are not used at runtime. The only true runtime field is the selected calendar, that will be used to verify date availability.

Once the date is marked as available, the action will also check if any agent is online and return it as a variable for your flow to use. The Available date trigger will be triggered only by the date availability and not by agent check.

Date check is automatically adjusted to Account or Bot Time zone setting.

Trigger

On Date Available. This action will trigger any child operations if the current date and time falls into an available date of the selected calendar.

Variables

This action produces the following variables after being triggered:

Variable	Description
available_operators_count	The number of operators that are currently online in the date of the calendar.

Availability

Channel specific availability follows the table below:

Channel	Availability
Facebook	Fully Available.
WhatsApp	Fully Available.
Telegram	Fully Available.
Web	Fully Available.
Alexa	Fully Available.
Google Assistant	Fully Available.
Slack	Fully Available.
API	Fully Available.