This is the up-to-date Xenioo changelog history detailing all updates and fixes that are deployed on the platform. Deployed fixes and updates are currently live while Scheduled ones will be released during next scheduled maintenance.
All fixes marked as Standard are deployments done by standard update cycles maintenance. Hotfixes are, instead, fixes applied to mitigate or remove unforeseen blocking issues.
Incoming chat requests to Custom Channel can now be also expressed as complex Parts items. This allows now for the creation of full pass-trough chatbots that are using only Xenioo as a channel provider.
Slack communication channel has been updated to support conversations API updates, removing completely deprecated methods.
Audiences related to single users filtering by user_id are now evaluated directly.
Realtime broadcasts are now queued to an async realtime queue to stop long running chatbot operations from holding the on demand call.
Web Chats accessed by user currently under operator control will now present the last three messages even if history setting is not enabled. This will prevent chat areas to be presented as empty when the conversation is left open by the operator.
When Less Busy option is selected on a Set Operator Action and more than one operator have the same busy state, a random operator will be picked instead of the first of the list.
The View Contact Variables permission has been renamed to View Contact Details.
On Web Chat, the attachment icon is automatically enabled as soon as the conversation is taken over.