Importing From File

Intents and expressions can be massively imported from a file to avoid manual creation on every new chatbot and speed up each training phase.

The import file must be a comma delimited CSV file using some or all of the columns specified below.

Column

Description

Required

Intent Name

The name of the intent. If the intent exist, it will be overwritten.

Yes

Locale

The locale of the intent, according to the table below

Yes

Expression

Expression associated to the intent.

Yes

Intent Activation

The activation mode of the intent.

No

Activation Confidence

The confidence of the automatic or reply activation, expressed with a number from 0 to 99.

No

Automatic Reply

The text that should be used as a direct reply when automatic activation is detected

No

Behaviour Name

The name of the target behaviour when using automatic redirection

No

Interaction Name

The name of the target interaction when using automatic redirection

No

All imports are additive to the currently existing intents and expressions.

The file must not contain column names. The import will start from the very first line. If your file is using special characters such as grave, acute accents or other symbols make sure that the physical file encoding is set to UTF-8.

Locale string must be specified according to the following table:

Locale

Language

en

English

es

Spanish

de

German

it

Italian

fr

French