Add Or Update

This endpoint will add a new team member to the selected bot. If the member already exists, it will update the permission matrix using the supplied one.

Inviting a team member does not, by default, create a Xenioo account with the invited email. The user is still expected to signup to Xenioo as it happens with the standard workflow.

Request

The following request will add a new operator to the bot specified in the authorization token. If the operator already exist it will be updated with the supplied permissions list.

curl --location --request POST 'https://<SERVICE ENDPOINT>/teams' \
--header 'Authorization: Bearer <BOT_AUTH_TOKEN>' \
--header 'Content-Type: application/json'
--data-raw '{
    "Email":"operator@somemail.com",
    "Group":"Main Support Team",
    "Permissions":{
          [... permissions ...]
    }
}'

Team Invite

The request payload can contain also the password you would like to assign to your operator. If the password field is specified, Xenioo will automatically create an account for the new operator and will not send the standard invitation email.

curl --location --request POST 'https://<SERVICE ENDPOINT>/teams' \
--header 'Authorization: Bearer <BOT_AUTH_TOKEN>' \
--header 'Content-Type: application/json'
--data-raw '{
    "Email":"operator@somemail.com",
    "Group":"Main Support Team",
    "Password":"Password123lol",
    "Permissions":{
          [... permissions ...]
    }
}'

Once created, the user password will not be updated by subsequent calls to this or to others chatbots: the user will need to use the Xenioo application to change security information.

If you specify a password, a user will be created automatically if the invited email does not exist.

If you wish to not specify the password and still skip the team invitation email, you can use the SkipInvite paramter as follows:

curl --location --request POST 'https://<SERVICE ENDPOINT>/teams' \
--header 'Authorization: Bearer <BOT_AUTH_TOKEN>' \
--header 'Content-Type: application/json'
--data-raw '{
    "Email":"operator@somemail.com",
    "Group":"Main Support Team",
    "SkipInvite": true,
    "Permissions":{
          [... permissions ...]
    }
}'

The following table lists all of the possible permissions that can be set into the permissions field. Please refer to the Teams section for an advanced recap off all details.

AssignConversation

ControlConversation

EditAI

EditBroadcasts

EditChatbot

ExportReports

ForgetConversation

PublishChatbot

RunBroadcasts

ViewAI

ViewBroadcasts

ViewChatbotDesigner

ViewConversation

ViewGroupConversation

ViewReportingDashboard

EditDatabase

ViewDatabase

ViewContactDetails

UnlockReference

BackupChatbot

CanShareAConversation

EditAudience

ViewConversationVariables

ViewCustomConversationPanel

All permissions that are not specified in the call will be set to false by default. The following call will create or update the team member activating only the ViewConversation and ViewConversationVariables flags.

curl --location --request POST 'https://<NODE>.xenioo.com/teams' \
--header 'Authorization: Bearer <BOT_AUTH_TOKEN>' \
--header 'Content-Type: application/json'
--data-raw '{
    "Email":"operator@somemail.com",
    "Group":"Main Support Team",
    "Permissions":{
          "ViewConversation":true,
          "ViewConversationVariables":true
    }
}'

Response

If successful, the response will simply have a standard 200 OK code.

Response Codes

This endpoint will reply with the following standard HTTP codes.

Code

Meaning

200

Ok. The request has been successfully fulfilled.

400

Bad Request. The supplied authorization token is invalid or the team member cannot be created.

404

Not Found. The specified chatbot has not been found.

Last updated